Answers To Your Questions

Why plastic vs cardboard?


Boss Bins are approximately 25% cheaper than cardboard boxes, and they are better for the environment. It's a no brainer if you want to save money!




Are Boss Bins cleaned between rentals?


Yes! Boss Bins are cleaned in between rentals using a 2 step process. First, we blow the bins out with an air pressure system to remove any loose debris. Second, we wipe each bin with a cleaning solution to ensure that Boss Bins are clean and ready for the next customer.




What size are Boss Bins?


Boss Bins are 27" long, 17" wide and 12" high.




Do I need to be home when my Boss Bins are delivered?


Yes. You will need to be home at the time of delivery to sign the rental agreement. Just pick the perfect day and time that works best for you, and we will do everything we can to accomodate you and your move.




How many bins should I get?


Boss Bins offers customized Moving Packages to estimate how many bins you may need for your move. You know your house better than we do, so if you feel that you need more than our estimates, order up.




Do I need tape for the Boss Bins?


No tape required! Boss Bins come already assembled and ready to rock and roll. Moving Packages contain zip ties to secure your bins. No worries folks!




Is there a delivery charge?


We deliver and pickup for FREE in the following cities: River Valley - Fort Smith, Van Buren, Alma, Barling, Lavaca, Charleston, Greenwood Northwest Arkansas - Fayetteville, Farmington, Johnson, Springdale, Tontitown, Lowell, Rogers, Bentonville, Centerton If you don't see your city, please email us at info@rentbossbins.com to see if we deliver/pickup in your location.




What is your cancelation policy?


We know that things happen and plans change. Contact us 24 hours before our bins are set to arrive and get a full refund.




Are packing materials included?


Moving Packages include zip-ties to secure your bins, labels plus a pencil for easy unpacking and a dolly that fits the Boss Bins to make your move easier. You can add more moving materials to your order at the time of purchase, and they will be delivered wth your Boss Bins.




I have movers already. Can I still use Boss Bins?


Absolutely! Boss Bins is not a moving company. However, we are here to make your move easy and hassle free.




Why don't I just find free cardboard boxes?


If you want to go round up carboard boxes, assemble, tape and dispose of them when you are finished, then you go right ahead friend. We are here to make moving stress free, convenient and cleaner for the environment.




What if I damage or lose a rental item?


Accidents happen. If a Boss Bin product is damaged and cannot be rented again, you will be charged a replacement fee. Just keep in mind, damage to a Boss Bin is highly unlikely as they are built to last. Just contact us.




Will I receive a phone call prior to the delivery of my bins?


Yes! Boss Bins will send you a confirmation email after you place your order, and you will receive a phone call 1 hour prior to the delivery of your bins.




What areas do you service?


We deliver and pickup for FREE in the following cities: River Valley - Fort Smith, Van Buren, Alma, Barling, Lavaca, Charleston, Greenwood Northwest Arkansas - Fayetteville, Farmington, Johnson, Springdale, Tontitown, Lowell, Rogers, Bentonville, Centerton If you don't see your city, please email us at info@rentbossbins.com to see if we deliver/pickup in your location.




Can I keep my Boss Bins longer if needed?


Yes! Contact us as soon as you know that you will be needing the Boss Bins longer. Additional discounted fees will be applied for the extended rental time.





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